Insights
Rivington’s business perspective on how workflows, decisions, ownership, and AI interact inside growing companies. These essays explain how we approach operating problems and the practical choices behind workflow improvement.
Three useful ways in
Essays set out an argument. Illustrative teardowns apply it to a hypothetical workflow. The sample deliverable shows the format of a diagnostic output. None of them are client case studies.
- 01EssayThe economic argument
The Uncertainty Tax: A Different Way to Think About AI at Work
Where organizations spend time and effort becoming ready to make a decision, and how AI may change the economics.
Read the essay - 02Illustrative teardownA practical workflow example
Redesigning Commercial Underwriting for AI
A hypothetical underwriting workflow traced through its evidence, the decision it supports, who owns each step and how exceptions are handled.
Read the teardown - 03EssayImplementation in practice
Why your AI workflow still needs so much supervision
How preparation, review, coordination and completion checks turn into real operating effort, and what to redesign before adding more automation.
Read the essay
"These essays are meant to be read selectively, not sequentially. Each one isolates a specific structural pattern and follows it to its operational consequences. If the thinking resonates, the methods will feel familiar. If the methods feel familiar, the engagement model will feel obvious."