Metrics & KPI Architecture
Automation & Embedded AI
Solutions for Designing Smarter Ways of Working
Some teams need clarity before they scale. Others need systems that can handle complexity. The solutions below are designed to meet both needs — whether you’re untangling how work gets done or building the foundation for intelligent operations.
My role is to take the guesswork out of growth.
Intake & Routing Logic
Product & GTM Systems
SOP Development
System
Mapping
Workflow
Architecture
Operational Redesign
System
Mapping
Workflow
Architecture
Intake & Routing Logic
Automation & Embedded AI Product & GTM Systems Metrics & KPI Architecture
SOP DevelopmentOperational RedesignConsulting Engagements (Clarity-Led)
Collaborative work designed for problems that aren’t yet ready to be automated.
These engagements are designed for teams facing complexity, ambiguity, or misalignment. The goal is not quick fixes — it’s to make work legible, decisions consistent, and systems durable enough to scale.
Diagnostic & Clarity Mapping
A focused engagement that reveals where work is breaking down, where judgment is inconsistent, and where leverage exists. You leave with a clear map of bottlenecks, decision points, and opportunities — not just recommendations.Systems & AI Architecture
Design of clean, durable workflows and decision logic that embeds intelligence where it actually matters. This creates the foundation for scale, automation, and repeatability without over-engineering.Implementation & Operational Playbooks
Translation of architecture into documented, executable systems your team can actually run. This includes rules, workflows, handoffs, and governance — so decisions don’t live only in people’s heads.
System-Led Solution (Productized)
When the problem is known — and needs to run without constant human intervention.
This path is for teams who already understand their challenge and want a repeatable, scalable system instead of a bespoke engagement.
Rather than hiring consulting time, you’re adopting a system that embeds decision logic directly into your workflows.
Quala — Intelligent Intake & Evaluation
Quala is a productized system that captures how your organization evaluates, qualifies, and routes work — and applies that logic consistently, at scale.
It replaces generic forms, manual review, and ad-hoc judgment with a structured system informed by:
your rules and thresholds
your past decisions
your ICP signals
your routing logic
This is not off-the-shelf software.
It is your decision logic made durable.